Company is a leading northern European financial services group. You will be a part of an easily-accessible, customer-oriented, international and friendly professional team that is great at implementing and supporting electronic banking solutions for our corporate clients. Does it sound nice? Continue reading!
RESPONSIBILITIES
- Providing external clients IT support via emails (Electronic Banking Services product implementation support)
- Identify client’s needs, advise the client on product setups, systems, payment and format-related questions
- Manage customer expectations and take ownership of the reported issue
REQUIREMENTS
- Work experience in IT support
- Excellent in English
- Positive, proactive and responsible person willing to take the ownership
- Able to manage your time & prioritize
- Eager to learn and share a can-do attitude
- Communicative and a good team player
OPPORTUNITIES
- Be a part of a great, global and friendly professionals
- Personal & professional development opportunities
- Comprehensive health insurance
- Additional days for your work-life balance
- Effective, meaningful, and well-organized processes based on actually working Agile principles
- Salary (1800 – 2700 EUR gross)